Please contact your insurance intermediary. The policy documents sent to you by your insurance intermediary will show the contact telephone number you need to call when first reporting the accident/claim. Once you have reported the accident/claim, you will be referred on to our claims service if you wish to pursue a claim under your motor policy and/or if a third party is likely to make a claim.
We have authorised our claims service to deal with your claim on our behalf. You should therefore refer all correspondence and telephone enquiries to them.
(Appropriate contact details will be provided at the time the accident/claim is first reported to them).
All accidents/claims MUST be reported within 24 hours, whether you want to make a claim or not, and whether your fault or not. Failing to report an accident or claim can expose you to charges and expenses for which you are personally liable and could result in your insurance being invalid.